It is with immense pride and gratitude that we announce Mount Edgecombe Conference Centre has been awarded the  “I Love Durban” Award — a recognition that celebrates excellence, community impact, and a deep commitment to enhancing Durban’s vibrant identity.

This award is a testament to the dedication, vision, and hard work of our entire team, who strive to deliver more than just events — we create unforgettable experiences. From elegant weddings and milestone celebrations to impactful conferences and training sessions, every occasion hosted at our venue reflects our core values of professionalism, hospitality, and service excellence.

What This Award Means to Us

The “I Love Durban” Award is more than just a title — it symbolizes the trust and love our clients, community, and partners have placed in us. It affirms our role as not just a venue, but a pillar of community celebration, innovation, and collaboration.

Receiving this honour:

Highlights our commitment to quality and consistency.
Reinforces our status as a premier event destination in KwaZulu-Natal.
Inspires us to continue uplifting the local economy through tourism, employment, and world-class service.
Reflects our passion for promoting Durban’s beauty, culture, and hospitality on a global stage.

A Heartfelt Thank You

We extend our sincere thanks to everyone who has supported us — our loyal clients, hardworking staff, partners, and the wider Durban community.

This achievement belongs to all of us, and it motivates us to reach even greater heights.

We look forward to continuing this journey with you, creating memorable moments and making Durban proud.

Mount Edgecombe Conference Centre – Where Excellence Meets Experience.

In March this year, the Mount Edgecombe Conference Centre proudly received a 5-Star Grading in the Functions Category from the Tourism Grading Council of South Africa (TGCSA) — the highest recognition for excellence in the events and hospitality industry.

This prestigious accolade is a testament to our commitment to delivering  exceptional service, and unforgettable event experiences. A 5-Star Grading signifies that the Mount Edgecombe Conference Centre events venue meets internationally benchmarked quality standards, placing us among South Africa’s most elite function venues.

What This Grading Means

For our guests, a 5-Star rating guarantees:

• Premium Facilities: Elegant interiors, flexible seating arrangements, and impeccable décor.
• Exceptional Service: A professional, well-trained events team dedicated to ensuring every detail of your occasion is flawless.
• Unmatched Comfort & Ambience: Thoughtfully designed spaces that cater to conferences, weddings, gala dinners, product launches, and more — with sophistication at the heart of every event.
• Top-Tier Catering Standards: Culinary excellence with menus tailored to suit the most refined tastes.

Priorities Considered in the Grading Process

The TGCSA’s grading criteria are rigorous, covering every aspect of the guest experience. Before awarding our 5-Star status, the following key factors were evaluated:

1. Venue Quality & Condition – Architectural excellence, maintenance, and cleanliness of all event spaces.
2. Guest Service & Professionalism – Friendliness, efficiency, and expertise of all staff members.
3. Amenities & Technology – Availability of high-end event equipment, lighting, sound systems, and presentation facilities.
4. Catering & Bar Service – Quality, presentation, and variety of food and beverages.
5. Safety & Accessibility – Compliance with health, safety, and accessibility standards for all guests.
6. Overall Guest Experience – The ability to deliver a memorable, seamless, and high-quality event from start to finish.

Our Commitment Going Forward

This 5-Star recognition is not just an award — it is a promise. We will continue to uphold and exceed these standards, ensuring that every event hosted at the Mount Edgecombe Conference Centre is nothing short of spectacular.

With this milestone, we reaffirm our position as one of  KwaZulu-Natal’s premier venue for events, and we look forward to welcoming you to experience our 5-Star hospitality.